How We Can Help You?
General FAQs
Yes. All products sold on KoreanSkincare.com.pk are 100% original and imported. We source directly from authorized distributors and verified international suppliers. We do not sell replicas, refills, or locally manufactured copies.
Yes. We offer Cash on Delivery across Pakistan on eligible orders. COD availability may vary by city and order value. Exact eligibility is shown at checkout.
Orders are typically delivered within 2–4 working days in major cities and 3–6 working days in other areas of Pakistan. Delivery timelines may vary due to weather, public holidays, or courier delays.
You can verify authenticity by:
- Checking batch codes and packaging details
- Matching product texture, fragrance, and labeling
- Contacting us if you need help verifying a specific item
- We encourage customers to inspect products before use.
If you receive a damaged, leaked, or incorrect item, contact us within 24 hours of delivery with clear photos or videos. We will review the case and assist according to our return and replacement policy.
Many Korean skincare products are designed for sensitive, acne-prone, and barrier-damaged skin. However, skin reactions vary. Always perform a patch test before full use and consult a dermatologist if unsure.
Yes. You can browse products by skin concern, ingredient, or category, or contact our support team for general guidance. We do not provide medical advice but can help you navigate product options.
Yes. Popular products are restocked regularly. You can check back on the product page or contact support to ask about restock timelines.
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info@koreanskincare.com.pk
0308-1659381
Working Days: Mon – Sat